Friday, February 01, 2008

Technical Support for Tally 7.2 has been discontinued as on 31st Dec 2007

The current version Tally 9 Rel 2.1 is already two generations ahead of Tally 7.2 (in fact, Tally 8.1 itself is now over 19 months old, and also at the end of its supported life).

Advancements in technology today are fast paced. As you are aware, the current version Tally 9 Rel 2.1 is already two generations ahead of Tally 7.2 (in fact, Tally 8.1 itself is now over 19 months old, and also at the end of its supported life). 

With each generation change, our ability to sustain good quality support reduces - as key personnel remain focused on the newer technology platforms. In fact, even the tools required to create updates and releases are no longer available - and the ability to diagnose and repair problems found in older technologies becomes non-existent. For example, several minor problems discovered in Tally 7.2, after Tally 8.1 and Tally 9 were launched, have remained unresolved due to these constraints - even though these problems no longer exist in Tally 9.
We have always prided ourselves on working on next generation technology to deliver cutting-edge business solutions. As hardware and software platforms keep changing, the need to keep the product adapting to these changes becomes critical. Moreover, as the business environment and methods of doing business evolve, more and more work needs to keep happening to keep our solutions relevant for you.

These can only happen by continuously phasing out old technologies to make way for newer ones.


The consequences of continuing to use Tally 7.2

What should you do?
Switch to Tally 9 Release 2.1 (to know more about Tally 9 Release 2.1 click here).

Tally 9 Release 2.1 is INCREDIBLY FAST. Even if you have modest volume of data, or use only some minor features of Tally, this speed gain will give a great productivity boost to your company.

Tally 9 Release 2.1 also brings an exceptional ability to export ANY report into MS Excel format. This greatly eases your ability to work with reports in other environments, including sending reports for easy reading and editing by others.

Over and above this, Tally 9 Release 2.1 allows you to experience comprehensive Multi-User capabilities by adding Single User licenses on a LAN. This is a tremendous boon for small organizations (with just 2 or 3 occasional users), as well as executives who need a license of Tally on their laptop (earlier versions of Tally Single User would not work properly on a LAN environment – since it was designed to work on a single machine).

Basically, our endeavor to bring the benefits of the latest technologies to our users has enabled us to launch Tally 9. A network of teams in Tally has worked tirelessly on Tally 9 with customer feedback and extensive research. All this with a single goal of giving our customers, a dynamic and ever evolving Business Solution that is more stable, secure, having immensely enhanced performance and advanced features.

Now! Experience the amazing speed of new technology to power your business transactions,

The consequences of continuing to use Tally 7.2

Tally 7.2 is now retired… click here to read more

Being on outdated technology, with no product updates, and no diagnostic and repair support could adversely affect the day-to-day working and the performance of your business in a number of ways.


1.
In countries (like India) where Tax laws change rapidly, the absence of ‘Statutory updates’ will keep making your compliance more difficult – including inability to prepare your tax returns from within Tally (since the Tax Returns and Forms would be outdated). You will also not be able to keep pace with the changing eFiling regime - and add to your costs to manage it through other means. 


2.
Without diagnostic and repair support, in the event of any inadvertent incidents like hard disk crashes, changes in operating software or hardware, glitches caused by other software, viruses etc., your critical financial data may be at risk. Typically, backups do help in reducing the risk - but repairing of data (in case backups get damaged) are dependent on availability of tools and expertise to use those tools.


3.
Problems discovered recently in the working of Tally 7.2: We are unable to provide corrections to those problems since the compilers and other tools used for its development are themselves obsolete (Click here to read more about the last known unresolved Tally 7.2 issues). 


4.
In case any new minor issues that get discovered over the period of your continued usage of Tally 7.2, our ability to respond with updates/upgrades will not exist. Even required enhancements, caused by the changing ways of doing business will not be available.


5.
In case you wish to enhance your usage of Tally through customization, developers will also lack the current tools and knowledge to help with your requirements. This will also affect your existing customizations – in case you wish to get them further improved, or corrected.


6.
You will not be able to easily share financial information with your Auditors as they would have already migrated to newer platforms.


7.
You would find it more and more difficult to recruit new employees who continue to use Tally 7.2 as most of them would be now focused on new technology platforms


8.
If you use, or intend to use, the TallyLinkServer, to synchronize your data with other companies and/or your auditors, the data protocols and formats may no longer work.


9.
If you add new hardware to your environment, or upgrade your operating system or its components, some incompatibilities may prevent the program from working correctly. This is particularly true for input, printing and screen devices – which keep evolving at a very rapid pace.